Community

Connect to your tech stack without friction

Community is built to work alongside the systems you already use. Integrations connect Community with your existing tools so your data works together, not in silos. See the full picture of your audience and move from insight to action without manual work.

Overview

Seamlessly integrates with your existing ecosystem

One place to manage every connection. From CRM and commerce to ticketing and developer APIs, Community plugs into the workflows your teams already run.

Integrations & Developer Tools

Salesforce

Salesforce

CRM Platform

Installed
Bandsintown

Bandsintown

Touring & Events

Installed
Seated

Seated

Touring & Events

Connect
SET.Live

SET.Live

Live Events

Installed
Shopify

Shopify

E-Commerce Platform

Installed
Zapier

Zapier

Automation

Connect
Formstack

Formstack

Forms & Workflows

Installed
GrowthLoop

GrowthLoop

Customer Data Platform

Connect
Hightouch

Hightouch

Customer Data Platform

Installed
Adobe Journey Optimizer

Adobe Journey Optimizer

Marketing Automation

Installed
Mailchimp

Mailchimp

Email Marketing

Installed
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Developer Tools

APIs & Webhooks

Integrations Capabilities

Flexible for any marketing ecosystem

Marketing Orchestration

Plug Community into your marketing stack

Sync audiences, automate journeys, and let texts run alongside the channels you already trust.

Salesforce

Sync Contacts, Leads, and Campaign Members between Salesforce and Community. Messages stay attached to the right records and are actionable inside Salesforce Data, Sales, and Marketing Clouds.

Salesforce logo

Adobe Journey Optimizer

Add Community SMS as an action in Adobe Journey Optimizer so texts run inside journeys and capture replies as part of the customer experience.

Adobe Journey Optimizer logo

GrowthLoop

Activate audiences built in GrowthLoop inside Community, turning analytics-driven segments into timely, targeted text engagement.

GrowthLoop logo

Hightouch

Sync audiences and traits from your warehouse into Community with Hightouch so segments stay fresh and texts always reach the right people.

Hightouch logo

Revenue & Conversion

Turn texts into measurable revenue

See attribution end-to-end and recover sales the moment intent shows up.

Shopify

See which Shopify orders come from Community texts, track customer purchases, and follow up on abandoned carts to recover missed sales.

Shopify logo

ActBlue

Sync ActBlue donations into Community to see donor names and gift amounts and send timely thank-you texts that strengthen supporter relationships.

ActBlue logo

Events, Ticketing & Fan Experiences

Move fans from interest to action

Bring presales, RSVPs, and live moments into Community to message at exactly the right time.

Seated

Use Seated presale and RSVP data in Community to message fans at the right moment and convert intent into ticket sales and merch revenue.

Seated logo

SET.Live

Bring live show interactions from SET.Live into Community and follow up with targeted texts that turn in-venue moments into ongoing engagement and sales.

SET.Live logo

Bandsintown

Sync Bandsintown follows and RSVPs with Community to segment interest by location and drive ticket and merch sales with targeted texts.

Bandsintown logo

WIT Contest Integrations

Capture contest entries during live events and activate participants in Community using engagement data to follow up and grow relationships after every event.

WIT Contest Integrations logo

Tradable Bits

Turn in-venue Tradable Bits fan activity into Community segments so you can message fans based on how they engage and continue the conversation by text.

Tradable Bits logo

Rivet

Bring Rivet's fan engagement and live event data into Community to follow up with attendees and turn moments at the show into ongoing text conversations.

Rivet logo

Lead Capture & Audience Growth

Capture interest the moment it happens

Convert form fills and sign-ups into Members ready for engagement.

Formstack

Send Formstack submissions into Community to turn form responses into Members you can follow up with and engage by text.

Formstack logo

Sign-Up Form Integrations

Automatically add people to Community when they submit an external sign-up form, turning interest into immediate engagement.

APIs & Data

Build on Community on your own terms

Full access to async APIs, webhooks, and bulk data so engineering teams can integrate without limits.

Async REST APIs

Use Community's async REST API to process high-volume data and messaging requests reliably at scale.

Nightly Bulk Data Downloads

Pull nightly bulk exports of Community data via API to support reporting, analytics, and long-term data analysis.

Real-time Event-based Webhooks

Use real-time, event-based webhooks to send live data into Community and trigger messages as activity happens.

Member Data Import & Export

Import and export Member data by CSV to keep Community aligned with your systems and target audiences using profile and engagement data.

Zapier

Trigger Community texts from events in your other tools using Zapier, so messaging fits seamlessly into the workflows you already automate.

Zapier logo

Databricks

Connect Community to Databricks to activate warehouse data and trigger messaging directly from your lakehouse pipelines and models.

Databricks logo

Snowflake

Push audiences and engagement data between Snowflake and Community so your warehouse stays in sync with every text and reply.

Snowflake logo

The Loyalty Loop

A living system that gets smarter with every interaction

Every conversation enriches member profiles, refines targeting, and drives deeper engagement. A self-reinforcing cycle that compounds over time.

ProfileSegmentationEngagementInsightsExternalSystemsAudience

External Systems

Two-way sync with the tools you already use

Sync member data across your ecosystem, ingest new members from your own forms and landing pages, trigger messaging from external systems, and send enriched profiles back to your core stack. Pull in CRM fields and more to keep every member profile complete and up to date.

Systems

Salesforce logoSalesforceConnected
Hightouch logoHightouchConnected
Formstack logoFormstackConnected

Why Integrate

Built to work the way your team already does

Faster Time to Value

Community pulls in your existing data so teams don't have to rebuild context before sending campaigns.

Data-driven Decisions

When responses and engagement sync back to your CRM or marketing tools, you can clearly see who's ready to act and what to do next.

Less Busywork

Systems stay in sync on their own, which means fewer manual updates, fewer mistakes, and less time spent managing tools.

Turn Community into your best performing channel

The most innovative companies lean
on Community to turn engagement into action.