Ensure that all Members of your Community are informed and in agreement with our terms before receiving any messages. Your audience will need to provide explicit consent to receive texts from you in order to comply with TCPA.

Stop keyword:
All Members can quickly and easily text the word "Stop" to unsubscribe from your Community. They won't receive any more messages from you, and you won't be able to send them a text again until they re-join your Community.

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Stop-intent keywords:
Similar to stop keywords, our stop-intent keywords make it easy for Members to unsubscribe from your Community. With just a few simple words, members can opt-out of receiving messages from you and be removed from your list. No more having to manually remove members one-by-one. Keep your Community up-to-date and ensure everyone is happy with our stop intent words.

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Quiet hour:
Respect your audience’s time and schedule your messages during non-quiet hours with our quiet hours feature. We will gently remind you of quiet hours (outside of 8AM PST to 5PM PST) when trying to send a message in that window so you can plan ahead and ensure your message is sent at the right time.

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Engage with your Members that are located in different timezones. That means no more waking up your audience too early in the morning or sending late messages at night.

Restricted words:
Ensure outbound message content is TCPA compliant through Community’s automated detection system and have the ability to edit messages before delivery.

At Community, we take safety and security seriously. We ensure that all Members are at least 13 years old and all Leaders are sending age-appropriate content. Leaders sending alcohol or tobacco related content must use an age-filter to ensure Members who are 21+ are the only ones receiving messages.

We understand that your privacy and security is important to you. That's why we offer our Members the option to email our Customer Support team to delete their profile data or edit it themselves through the Member portal. You can have the peace of mind knowing that your data is secure and protected.

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